{"id":620,"date":"2024-10-27T11:22:29","date_gmt":"2024-10-27T11:22:29","guid":{"rendered":"https:\/\/gotimebox.com\/?page_id=620"},"modified":"2024-10-29T06:23:34","modified_gmt":"2024-10-28T22:23:34","slug":"helpfaqs","status":"publish","type":"page","link":"https:\/\/gotimebox.com\/es\/helpfaqs\/","title":{"rendered":"Ayuda&amp;FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"620\" class=\"elementor elementor-620\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ee6a8 e-flex e-con-boxed e-con e-parent\" data-id=\"38ee6a8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9200f49 elementor-widget elementor-widget-heading\" data-id=\"9200f49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75648bb elementor-widget elementor-widget-text-editor\" data-id=\"75648bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En esta p\u00e1gina encontrar\u00e1 la mayor\u00eda, si no todas, las respuestas relacionadas con nuestros productos, la tramitaci\u00f3n de pedidos, las devoluciones y las pol\u00edticas de garant\u00eda. Si necesita m\u00e1s ayuda, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en <a rel=\"noopener\">service@gotimebox.com<\/a>. Nuestro equipo responder\u00e1 a su consulta en un plazo de 1 a 2 d\u00edas laborables. Tambi\u00e9n puede ponerse en contacto con su representante de ventas para obtener una respuesta m\u00e1s r\u00e1pida.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6428503 e-flex e-con-boxed e-con e-parent\" data-id=\"6428503\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f704e4e elementor-widget elementor-widget-heading\" data-id=\"f704e4e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PAGO Y PRECIOS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b32063 elementor-widget elementor-widget-accordion\" data-id=\"1b32063\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2851\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2851\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfSe puede reembolsar un pedido a otra tarjeta de cr\u00e9dito o cuenta PayPal?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2851\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2851\"><p>Los reembolsos s\u00f3lo pueden procesarse de vuelta a la tarjeta de cr\u00e9dito original o a la cuenta PayPal utilizada para realizar el pedido.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2852\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2852\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfOfrecen precios al por mayor?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2852\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2852\"><p>S\u00ed, ofrecemos precios al por mayor a minoristas y distribuidores interesados en vender nuestros productos. Env\u00edenos un correo electr\u00f3nico a service@gotimebox.com y uno de nuestros representantes se pondr\u00e1 en contacto con usted lo antes posible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2853\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2853\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfSe mantiene la privacidad de mis datos?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2853\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2853\"><p>Su informaci\u00f3n personal se mantiene privada y confidencial, y cumplimos con las leyes de protecci\u00f3n de datos aplicables, incluido el Reglamento General de Protecci\u00f3n de Datos (RGPD) para los clientes europeos y la normativa china pertinente.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2854\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2854\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfQu\u00e9 formas de pago aceptan?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2854\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2854\"><p>Aceptamos pagos seguros mediante tarjetas de cr\u00e9dito, tarjetas de d\u00e9bito y PayPal, tanto para clientes locales como internacionales.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2855\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2855\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfOfrecen opciones de pago a plazos?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2855\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2855\"><p>Actualmente no ofrecemos opciones de pago a plazos. Sin embargo, puede ponerse en contacto con su banco para ver si ofrecen opciones de financiaci\u00f3n para su compra. Algunos bancos ofrecen este servicio, y es posible que pueda acordar pagos a plazos a trav\u00e9s de ellos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2856\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2856\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfEs segura la p\u00e1gina de pago de su sitio web?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2856\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2856\"><p>Por supuesto. Nuestro sitio web cumple con las normas PCI-DSS para garantizar una experiencia de compra segura, con toda la informaci\u00f3n de pago totalmente encriptada.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2857\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2857\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfEs segura la p\u00e1gina de pago de su sitio web?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2857\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2857\"><p data-dl-uid=\"229\" data-dl-original=\"true\" data-dl-translated=\"false\">Una vez que nuestro almac\u00e9n reciba su devoluci\u00f3n y \u00e9sta cumpla con nuestra pol\u00edtica de devoluciones, procesaremos su reembolso utilizando el m\u00e9todo de pago original.<\/p><p data-dl-uid=\"232\" data-dl-original=\"true\" data-dl-translated=\"false\">Tenga en cuenta que los reembolsos pueden tardar entre 5 y 7 d\u00edas laborables en procesarse una vez recibidos. Una vez emitido el reembolso, los fondos pueden tardar hasta 3 d\u00edas laborables en reflejarse en su tarjeta de cr\u00e9dito o cuenta PayPal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can you refund an order to a different credit card or PayPal account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Refunds can only be processed back to the original credit card or PayPal account used to place the order.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you offer wholesale pricing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we offer wholesale pricing to retailers and distributors interested in carrying our products. Please email us at service@gotimebox.com, and one of our representatives will get in touch with you as soon as possible.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is my information kept private?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Your personal information is kept private and confidential, and we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European customers and relevant Chinese regulations.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What modes of payment do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept secure payments via Credit Cards, Debit Cards, and PayPal for both local and international customers.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you offer installment\\\/payment plan options?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Currently, we do not offer installment payment options. However, you may contact your bank to see if they offer financing options for your purchase. Some banks provide this service, and you may be able to arrange installments through them.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is your website payment page secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Absolutely! Our website complies with PCI-DSS standards to ensure a secure shopping experience, with all payment information fully encrypted.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is your website payment page secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-dl-uid=\\\"229\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Once your return is received by our warehouse and complies with our returns policy, we will process your refund using the original payment method.<\\\/p><p data-dl-uid=\\\"232\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Please note that refunds may take 5-7 business days to be processed once received. After the refund is issued, it may take up to 3 business days for the funds to be reflected in your credit card or PayPal account.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f25afb2 e-flex e-con-boxed e-con e-parent\" data-id=\"f25afb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ef15a elementor-widget elementor-widget-heading\" data-id=\"b3ef15a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CONSULTAS SOBRE ENV\u00cdOS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20752cc elementor-widget elementor-widget-accordion\" data-id=\"20752cc\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3401\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3401\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfCu\u00e1nto tardan en procesar y enviar mi pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3401\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3401\"><p>Todos los pedidos realizados en nuestro sitio web se tramitan y env\u00edan en un plazo de 3 d\u00edas laborables (excepto fines de semana y festivos). Si realiza su pedido durante el fin de semana o en un d\u00eda festivo, se procesar\u00e1 el siguiente d\u00eda laborable.<\/p><p>Una vez procesado su pedido, recibir\u00e1 una notificaci\u00f3n con el n\u00famero de seguimiento, que le permitir\u00e1 seguir el env\u00edo. La entrega suele tardar entre 5 y 10 d\u00edas laborables a partir de la fecha de env\u00edo.<\/p><p><em>Los plazos de entrega pueden variar debido a factores ajenos a la empresa de mensajer\u00eda, como el despacho de aduanas, condiciones meteorol\u00f3gicas adversas, cierres gubernamentales o restricciones de circulaci\u00f3n.<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3402\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3402\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfC\u00f3mo puedo hacer el seguimiento de mi pedido?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3402\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3402\"><p>Recibir\u00e1 un correo electr\u00f3nico con los datos de seguimiento una vez que se haya despachado su env\u00edo. Tenga en cuenta que la informaci\u00f3n de seguimiento de los env\u00edos internacionales puede actualizarse con menos frecuencia debido a la tramitaci\u00f3n aduanera.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3403\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3403\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfRealizan env\u00edos a apartados de correos, direcciones APO o FPO?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3403\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3403\"><p>No realizamos env\u00edos a direcciones APO\/FPO o apartados de correos. Se requiere una direcci\u00f3n f\u00edsica v\u00e1lida para procesar su pedido.<\/p><p>Tampoco realizamos env\u00edos a barcos, ferias, salones, exposiciones, hoteles, campings, direcciones transitorias, obras en construcci\u00f3n ni obras m\u00f3viles.<\/p><p>En cuanto a los env\u00edos a empresas de expedici\u00f3n de correo, tenga en cuenta que no nos hacemos responsables de la mala gesti\u00f3n de los env\u00edos por parte de estos establecimientos. El destinatario debe asegurarse de que la direcci\u00f3n facilitada incluye un nombre v\u00e1lido y supervisar el env\u00edo. No sustituiremos ning\u00fan env\u00edo perdido debido a datos incompletos de la direcci\u00f3n.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3404\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3404\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mi pedido ha sido enviado, pero quiero cambiar la direcci\u00f3n de entrega.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3404\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3404\"><p>Si necesita actualizar su direcci\u00f3n de entrega, p\u00f3ngase en contacto con nosotros inmediatamente en service@gotimebox.com.<\/p><p>Una vez que su pedido ha sido procesado y enviado, no podemos realizar ning\u00fan cambio en la direcci\u00f3n de entrega.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3405\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3405\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfQu\u00e9 pasa si no recibo el paquete?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3405\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3405\"><p>Si no hay nadie en la direcci\u00f3n especificada durante la entrega, el mensajero suele dejar una tarjeta de contacto con instrucciones sobre c\u00f3mo solicitar una nueva entrega o d\u00f3nde recoger el paquete en un centro cercano.<\/p><p>Si no ha recibido ninguna tarjeta o nota, p\u00f3ngase en contacto directamente con el servicio de mensajer\u00eda a trav\u00e9s de su l\u00ednea de atenci\u00f3n al cliente y facil\u00edteles el n\u00famero de seguimiento que figura en el correo electr\u00f3nico que le enviamos. Le ayudar\u00e1n a organizar una nueva entrega.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3406\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3406\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfQu\u00e9 ocurre si se retrasa la entrega?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3406\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3406\"><p>Nuestros transportistas asociados intentan entregar todos los pedidos en un plazo de 7 a 10 d\u00edas laborables (excluidos fines de semana y festivos). Sin embargo, a veces las entregas pueden tardar m\u00e1s.<\/p><p>Entre las posibles causas de los retrasos en las entregas se incluyen:<\/p><ul><li>Tiempo adicional necesario para la tramitaci\u00f3n aduanera local.<\/li><li>A la espera del pago de aranceles, impuestos o IVA antes de la entrega.<\/li><li>Direcci\u00f3n incorrecta o incompleta durante el proceso de pago.<\/li><li>Inclemencias meteorol\u00f3gicas u otras condiciones locales que perturben las rutas de transporte.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3407\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-3407\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfQu\u00e9 ocurre si mi env\u00edo se pierde en tr\u00e1nsito?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3407\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-3407\"><p>Todos los env\u00edos desde nuestro almac\u00e9n est\u00e1n asegurados contra p\u00e9rdida y robo. Si se pierde un paquete, nos pondremos en contacto con el servicio de mensajer\u00eda. Si el mensajero confirma que el paquete se ha perdido o ha sido robado, le ofreceremos un reemplazo o un reembolso.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3408\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-3408\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfTengo que pagar IVA o impuestos por mi env\u00edo?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3408\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-3408\"><p>Las tarifas de env\u00edo de nuestro sitio web no incluyen impuestos locales, IVA, derechos de importaci\u00f3n ni otros gastos de despacho.<\/p><ul><li>Para env\u00edos a EE.UU., los pedidos inferiores a $800 no est\u00e1n gravados; los superiores pueden incurrir en impuestos de aduanas no cubiertos por nuestro env\u00edo gratuito.<\/li><li>Para el resto de pa\u00edses, solemos utilizar transportistas que gestionan los tr\u00e1mites aduaneros de importaci\u00f3n y exportaci\u00f3n. En la mayor\u00eda de los casos, no tendr\u00e1 que pagar tasas adicionales a la recepci\u00f3n. Sin embargo, no podemos garantizar que las aduanas no impongan impuestos o aranceles. Cualquier cargo adicional es responsabilidad del cliente.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3409\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-3409\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfDesde d\u00f3nde realizan los env\u00edos?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3409\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-3409\"><p>Todos los pedidos se env\u00edan desde nuestro almac\u00e9n de Shenzhen.<\/p><p>Los pedidos suelen llegar en un plazo de 7 a 10 d\u00edas laborables (excluidos fines de semana y festivos).<\/p><p><em>Los plazos de entrega pueden variar debido a factores ajenos a la empresa de mensajer\u00eda, como el despacho de aduanas, condiciones meteorol\u00f3gicas adversas, cierres gubernamentales o restricciones de circulaci\u00f3n.<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How long does it take to process and ship my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All orders placed on our website are processed and shipped within 3 business days (excluding weekends and holidays). If you place your order over the weekend or on a holiday, it will be processed on the next business day.<\\\/p><p>Once your order is processed, you will receive a notification with the tracking number, allowing you to track your shipment. Delivery typically takes between 5-10 business days from the shipping date.<\\\/p><p><em>Delivery times may vary due to factors beyond the control of the courier, such as customs clearance, severe weather conditions, government lockdowns, or movement restrictions.<\\\/em><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I track my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You will receive an email with tracking details once your shipment has been dispatched. Please note that tracking information for international shipments may be updated less frequently due to customs processing.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you ship to PO Box, APO, or FPO addresses?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We do not ship to APO\\\/FPO or PO Box addresses. A valid physical address is required for processing your order.<\\\/p><p>We also do not ship to ships, fairs, trade shows, exhibitions, hotels, campsites, transitory addresses, building sites, or mobile sites.<\\\/p><p>For deliveries to mail forwarding companies, please note that we are not responsible for any mishandling of shipments by these establishments. The recipient must ensure that the address provided includes a valid name and monitor the shipment. We will not replace any lost shipments due to incomplete address details.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"My order has been shipped, but I want to change the delivery address.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you need to update your delivery address, please contact us immediately at service@gotimebox.com.<\\\/p><p>Once your order has been processed and shipped, we are unable to make any changes to the delivery address.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if I missed the delivery?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If no one is present at your specified address during delivery, the courier will typically leave a contact card with instructions on how to request redelivery or where to collect your package from a nearby hub.<\\\/p><p>If you did not receive a card or note, contact the courier directly using their hotline and provide the tracking number from the email we sent you. They will assist with arranging redelivery.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if my delivery is delayed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our partner couriers aim to deliver all orders within 7-10 business days (excluding weekends and public holidays). However, sometimes deliveries may take longer.<\\\/p><p>Possible causes of delayed deliveries include:<\\\/p><ul><li>Additional time required for local customs processing.<\\\/li><li>Awaiting payment of duties, taxes, or VAT before delivery.<\\\/li><li>Incorrect or incomplete address provided during checkout.<\\\/li><li>Inclement weather or other local conditions disrupting transport routes.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"What happens if my shipment is lost in transit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All shipments from our warehouse are insured against loss and theft. If a parcel is lost, we will contact the courier. If the courier confirms that the package is lost or stolen, we will offer a replacement or a refund.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I have to pay VAT or taxes on my shipment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The shipping rates on our website do not include local taxes, VAT, import duties, or other clearance costs.<\\\/p><ul><li>For shipments to the US, orders below $800 are not taxed; those above may incur customs taxes not covered by our free shipping.<\\\/li><li>For all other countries, we typically use carriers that manage import and export customs clearance. In most cases, you won\\u2019t need to pay additional fees upon receipt. However, we can&#8217;t guarantee that customs won&#8217;t impose taxes or duties. Any additional charges are the customer&#8217;s responsibility.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Where do you ship from?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All orders are shipped from our warehouse in Shenzhen.<\\\/p><p>Orders typically arrive within 7-10 business days (excluding weekends and public holidays).<\\\/p><p><em>Delivery times may vary due to factors beyond the control of the courier, such as customs clearance, severe weather conditions, government lockdowns, or movement restrictions.<\\\/em><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea5e233 e-flex e-con-boxed e-con e-parent\" data-id=\"ea5e233\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2236ac8 elementor-widget elementor-widget-heading\" data-id=\"2236ac8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CONSULTAS SOBRE PEDIDOS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3436cff elementor-widget elementor-widget-accordion\" data-id=\"3436cff\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5471\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5471\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Algo va mal con el producto que acabo de recibir.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5471\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5471\"><p>Antes de su env\u00edo, todos los productos se someten a controles finales de calidad para garantizar que est\u00e1n en perfectas condiciones de funcionamiento.<\/p><p>Si recibe un producto defectuoso, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com y facilite la siguiente informaci\u00f3n:<\/p><ul><li>N\u00famero de pedido \/ Direcci\u00f3n de correo electr\u00f3nico utilizada para realizar el pedido<\/li><li>Breve descripci\u00f3n del problema<\/li><li>Una foto o un v\u00eddeo corto (de hasta 50 MB) que muestre el problema (proporcione un v\u00eddeo para los problemas relacionados con el movimiento).<\/li><\/ul><p>Nuestro equipo investigar\u00e1 el problema y le responder\u00e1 en un plazo de 1 a 2 d\u00edas laborables para ayudarle.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5472\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5472\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">He recibido un reloj de cuarzo o un smartwatch con la pila gastada. \u00bfQu\u00e9 debo hacer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5472\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5472\"><p>Disculpe las molestias. Todos los productos, incluidos los relojes de cuarzo y los smartwatches, se prueban a fondo antes de su env\u00edo, y las pilas se comprueban para garantizar su funcionamiento. Aunque las pilas de los relojes suelen durar m\u00e1s de dos a\u00f1os, pueden producirse fallos prematuros.<\/p><p>Si se trata de un reloj de cuarzo, le recomendamos que lo lleve a un joyero o relojero local para que le cambien la pila. En el caso de los smartwatches, consulta las directrices del fabricante, ya que la sustituci\u00f3n de la pila puede variar seg\u00fan el modelo y algunos smartwatches pueden requerir herramientas o conocimientos espec\u00edficos.<\/p><p>Una vez sustituida la bater\u00eda, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com con el recibo de la sustituci\u00f3n de la bater\u00eda. Estaremos encantados de reembolsarle el coste, garantiz\u00e1ndole una experiencia sin complicaciones.<\/p><p>Adem\u00e1s, si tiene alg\u00fan problema con el rendimiento de su smartwatch despu\u00e9s de cambiar la bater\u00eda, h\u00e1ganoslo saber, ya que puede requerir m\u00e1s ayuda o soluci\u00f3n de problemas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5473\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5473\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quiero cambiar mi producto por otro modelo.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5473\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5473\"><p>Lamentablemente, no ofrecemos cambios por modelos diferentes. Si necesita devolver su producto, siga nuestra pol\u00edtica de devoluciones. Si no ha recibido el correo electr\u00f3nico de confirmaci\u00f3n del pedido, compruebe su carpeta de correo no deseado o p\u00f3ngase en contacto con nosotros en service@gotimebox.com con la siguiente informaci\u00f3n:<\/p><ul><li>Nombre y apellidos<\/li><li>Direcci\u00f3n de correo electr\u00f3nico utilizada para el pedido<\/li><li>Art\u00edculo pedido<\/li><\/ul><p>Nuestro equipo de atenci\u00f3n al cliente le responder\u00e1 en un plazo de 1 a 2 d\u00edas laborables para ayudarle.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5474\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5474\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">He recibido un pedido incompleto.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5474\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5474\"><p>Si recibe un env\u00edo incompleto, p\u00f3ngase en contacto inmediatamente con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com con los siguientes datos:<\/p><ol><li>N\u00famero de pedido \/ Direcci\u00f3n de correo electr\u00f3nico utilizada para realizar el pedido<\/li><li>Una imagen del paquete y su contenido<\/li><\/ol><p>Investigaremos y responderemos en un plazo de 1 a 2 d\u00edas laborables.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5475\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5475\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfHan recibido mi producto devuelto?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5475\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5475\"><p>Una vez que recibamos su paquete devuelto, ser\u00e1 procesado e inspeccionado. Esto puede tardar entre 5 y 7 d\u00edas laborables. Le agradecemos su paciencia durante este tiempo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5476\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5476\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Recib\u00ed el pedido equivocado.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5476\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5476\"><p>Si recibe un pedido incorrecto, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com con la siguiente informaci\u00f3n:<\/p><ul><li>N\u00famero de pedido \/ Direcci\u00f3n de correo electr\u00f3nico utilizada para realizar el pedido<\/li><li>Imagen del producto recibido<\/li><li>Imagen de la etiqueta del producto que muestre el modelo<\/li><\/ul><p>Le responderemos en un plazo de 1 a 2 d\u00edas laborables y organizaremos una r\u00e1pida resoluci\u00f3n o sustituci\u00f3n.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5477\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5477\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfEs segura la p\u00e1gina de pago de su sitio web?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5477\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5477\"><p data-dl-uid=\"229\" data-dl-original=\"true\" data-dl-translated=\"false\">Una vez que nuestro almac\u00e9n reciba su devoluci\u00f3n y \u00e9sta cumpla con nuestra pol\u00edtica de devoluciones, procesaremos su reembolso utilizando el m\u00e9todo de pago original.<\/p><p data-dl-uid=\"232\" data-dl-original=\"true\" data-dl-translated=\"false\">Tenga en cuenta que los reembolsos pueden tardar entre 5 y 7 d\u00edas laborables en procesarse una vez recibidos. Una vez emitido el reembolso, los fondos pueden tardar hasta 3 d\u00edas laborables en reflejarse en su tarjeta de cr\u00e9dito o cuenta PayPal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5478\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5478\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Me han regalado el reloj. Puedo devolverlo para obtener un reembolso o un cambio?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5478\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5478\"><p>No ofrecemos cambios. Si el reloj fue comprado directamente a nosotros, puede ser devuelto dentro de los 14 d\u00edas de la compra para un reembolso completo, siempre que cumpla con las condiciones de nuestra Pol\u00edtica de Reembolso.<\/p><p>Los reembolsos se efectuar\u00e1n mediante el m\u00e9todo de pago original utilizado para realizar el pedido. En el caso de los relojes comprados a otros minoristas, las devoluciones deber\u00e1n tramitarse de acuerdo con su pol\u00edtica de devoluciones.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5479\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5479\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quiero devolver mi pedido.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5479\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5479\"><p>Si no queda satisfecho, puede devolver su compra en un plazo de 30 d\u00edas a partir de la fecha de recepci\u00f3n. Aseg\u00farate de que se cumplen las siguientes condiciones:<\/p><ul><li>El producto est\u00e1 sin usar y sin estrenar.<\/li><li>El producto se encuentra en su estado original, apto para la reventa, con las etiquetas de seguridad adheridas.<\/li><li>El producto est\u00e1 en su embalaje original.<\/li><li>En el caso de las correas de acero inoxidable ajustadas, los eslabones que se hayan retirado deben volver a colocarse en su posici\u00f3n original.<\/li><\/ul><p>Si se cumplen estas condiciones, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com para recibir instrucciones sobre la devoluci\u00f3n.<\/p><h3>Notas importantes:<\/h3><ul><li><strong>S\u00f3lo pueden devolverse los art\u00edculos comprados directamente en nuestro sitio web<\/strong>: S\u00f3lo se admiten devoluciones de productos comprados en nuestro sitio web. Los art\u00edculos comprados en otros minoristas deben devolverse de acuerdo con sus respectivas pol\u00edticas de devoluci\u00f3n.<\/li><li><strong>Derecho a rechazar devoluciones<\/strong>: Nos reservamos el derecho a rechazar devoluciones que no cumplan nuestras condiciones.<\/li><li><strong>Gastos de devoluci\u00f3n<\/strong>: Los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente.<\/li><\/ul><p>Nos comprometemos a ofrecerle una experiencia de compra de calidad. Si tiene alguna pregunta o necesita m\u00e1s ayuda, no dude en ponerse en contacto con nosotros.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"There\\u2019s something wrong with the product I just received.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Before shipping, all products undergo final quality checks to ensure they are in pristine and fully operational condition.<\\\/p><p>If you receive a defective product, please contact our Customer Support Team at service@gotimebox.com\\u00a0and provide the following information:<\\\/p><ul><li>Order Number \\\/ Email Address used to place the order<\\\/li><li>A brief description of the issue<\\\/li><li>A photo or a short video (up to 50 MB) showing the problem (please provide a video for movement-related issues)<\\\/li><\\\/ul><p>Our team will investigate the issue and respond within 1-2 business days to assist you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received a quartz watch or smartwatch with a dead battery. What should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We apologize for the inconvenience. All products, including quartz watches and smartwatches, are thoroughly tested before shipping, and batteries are checked to ensure they are functional. While watch batteries typically last over two years, early failures can occur.<\\\/p><p>For a quartz watch, we recommend taking it to a local jeweler or watchmaker for battery replacement. For smartwatches, please consult the manufacturer&#8217;s guidelines, as battery replacement may vary by model and some smartwatches may require specific tools or expertise.<\\\/p><p>Once the battery has been replaced, please contact our Customer Support Team at service@gotimebox.com\\u00a0with the receipt for the battery replacement. We will gladly reimburse the cost, ensuring you have a hassle-free experience.<\\\/p><p>Additionally, if you encounter any issues with your smartwatch\\u2019s performance after a battery change, please let us know, as it may require further assistance or troubleshooting.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I want to exchange my product for a different model.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Unfortunately, we do not offer exchanges for different models. If you need to return your product, please follow our return policy. If you haven\\u2019t received your order confirmation email, please check your junk mail folder or contact us at service@gotimebox.com\\u00a0with the following information:<\\\/p><ul><li>Full Name<\\\/li><li>Email Address used for the order<\\\/li><li>Item Ordered<\\\/li><\\\/ul><p>Our Customer Support Team will respond within 1-2 business days to assist you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received an incomplete order.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you receive an incomplete shipment, please contact our Customer Support Team immediately at service@gotimebox.com\\u00a0with the following details:<\\\/p><ol><li>Order Number \\\/ Email Address used to place the order<\\\/li><li>An image of the package and its contents<\\\/li><\\\/ol><p>We will investigate and respond within 1-2 business days.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Have you received my returned product?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Once we receive your returned package, it will be processed and inspected. This may take 5-7 business days. We appreciate your patience during this time.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received the wrong order.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you receive an incorrect order, please contact our Customer Support Team at service@gotimebox.com\\u00a0with the following information:<\\\/p><ul><li>Order Number \\\/ Email Address used to place the order<\\\/li><li>Image of the product received<\\\/li><li>Image of the product tag showing the model<\\\/li><\\\/ul><p>We will respond within 1-2 business days and arrange a swift resolution or replacement.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is your website payment page secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-dl-uid=\\\"229\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Once your return is received by our warehouse and complies with our returns policy, we will process your refund using the original payment method.<\\\/p><p data-dl-uid=\\\"232\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Please note that refunds may take 5-7 business days to be processed once received. After the refund is issued, it may take up to 3 business days for the funds to be reflected in your credit card or PayPal account.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received my watch as a gift. Can I return it for a refund or exchange?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We do not offer exchanges. If the watch was purchased directly from us, it can be returned within 14 days of purchase for a full refund, provided it meets our Refund Policy conditions.<\\\/p><p>Refunds will be issued to the original payment method used to place the order. For watches purchased from other retailers, returns must be handled according to their return policy.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I want to return my order.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can return your purchase within 30 days of receiving it if you are not satisfied. Please ensure the following conditions are met:<\\\/p><ul><li>The product is unused and unworn.<\\\/li><li>The product is in its original, resalable condition with any tamper-evident labels attached.<\\\/li><li>The product is in its original packaging.<\\\/li><li>For adjusted stainless steel straps, any removed links should be reinserted in their original position.<\\\/li><\\\/ul><p>If these conditions are met, please contact our Customer Support Team at service@gotimebox.com\\u00a0for return instructions.<\\\/p><h3>Important Notes:<\\\/h3><ul><li><strong>Only items purchased directly from our website can be returned<\\\/strong>: Only products bought on our website are eligible for return. Items purchased from other retailers must be returned according to their respective return policies.<\\\/li><li><strong>Right to Refuse Returns<\\\/strong>: We reserve the right to refuse returns that do not meet our conditions.<\\\/li><li><strong>Return Shipping Costs<\\\/strong>: The customer is responsible for the return shipping costs.<\\\/li><\\\/ul><p>We are committed to providing you with a quality shopping experience. If you have any questions or need further assistance, please feel free to contact us.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdded8d e-flex e-con-boxed e-con e-parent\" data-id=\"cdded8d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa81913 elementor-widget elementor-widget-heading\" data-id=\"fa81913\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">GARANT\u00cdA Y REPARACIONES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-471ef9c elementor-widget elementor-widget-accordion\" data-id=\"471ef9c\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7451\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7451\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">P\u00f3liza de garant\u00eda del fabricante de 1 a\u00f1o para relojes<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7451\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7451\"><p>Todos los relojes comprados directamente a nosotros o a cualquiera de nuestros distribuidores, minoristas o socios autorizados est\u00e1n cubiertos por una garant\u00eda de 12 meses contra defectos de fabricaci\u00f3n a partir de la fecha de compra (el \"Periodo de garant\u00eda\"), sujeta a las siguientes condiciones:<\/p><h3>EXCLUSIONES Y LIMITACIONES<\/h3><p>La Garant\u00eda Internacional no cubre:<\/p><ul><li>Defectos o da\u00f1os derivados de un mal uso, negligencia o accidente.<\/li><li>Bater\u00eda, caja, cristal, correa o brazalete.<\/li><li>Defectos o da\u00f1os causados por un uso inadecuado, alteraciones, manipulaciones, desmontaje o modificaciones o reparaciones no autorizadas.<\/li><li>Da\u00f1os causados por el agua, a menos que el reloj est\u00e9 expl\u00edcitamente marcado como resistente al agua.<\/li><\/ul><p>Si su reloj es devuelto dentro del Periodo de Garant\u00eda y nuestros servicios t\u00e9cnicos identifican un defecto como resultado de un problema de fabricaci\u00f3n, ser\u00e1 reparado o sustituido gratuitamente a nuestra discreci\u00f3n. Una vez expirado el Periodo de Garant\u00eda, cualquier servicio o reparaci\u00f3n conllevar\u00e1 un cargo por servicio.<\/p><p>Usted es responsable de los gastos de transporte, incluidos los gastos de env\u00edo, seguro y material de embalaje. Le recomendamos que utilice un servicio de entrega certificada y un seguro para cualquier env\u00edo que nos haga a nosotros o a nuestros centros de servicio autorizados.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7452\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7452\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfOfrece alg\u00fan tipo de garant\u00eda para sus joyas?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7452\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7452\"><p>S\u00ed. Ofrecemos una garant\u00eda para todas las joyas adquiridas en nuestro sitio web, en un plazo de 60 d\u00edas o 2 meses a partir de la fecha de compra. Las joyas deben comprarse directamente en este sitio web, y no tendr\u00e1n derecho a garant\u00eda si se compran a trav\u00e9s de un sitio de terceros.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7453\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7453\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfC\u00f3mo puedo reparar mi reloj?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7453\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7453\"><p>Si tiene problemas con su reloj y necesita servicio de garant\u00eda, env\u00ede un correo electr\u00f3nico a nuestro equipo de solicitud de servicio a service@gotimebox.com.<\/p><p>Nuestro equipo de atenci\u00f3n al cliente le proporcionar\u00e1 instrucciones detalladas sobre c\u00f3mo enviar su reloj a nuestro Centro de servicio autorizado para una inspecci\u00f3n minuciosa. Nuestro objetivo es responder en un plazo de 1-2 d\u00edas laborables tras recibir su solicitud.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7454\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7454\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfPor qu\u00e9 no puedo obtener un presupuesto antes de enviar mi reloj?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7454\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7454\"><p>Los relojes contienen componentes intrincados, por lo que es dif\u00edcil diagnosticar problemas bas\u00e1ndose \u00fanicamente en descripciones. Por ejemplo:<\/p><ul><li>Si un reloj funciona lento o r\u00e1pido, el problema puede estar relacionado con el movimiento o con factores externos como la magnetizaci\u00f3n.<\/li><li>Los da\u00f1os f\u00edsicos, como la rotura de un cristal, pueden afectar a componentes internos que no son inmediatamente visibles.<\/li><\/ul><p>Nuestros centros de servicio autorizados est\u00e1n equipados con la experiencia y las herramientas necesarias para realizar una comprobaci\u00f3n de diagn\u00f3stico exhaustiva con el fin de identificar todos los posibles problemas. Se requiere una evaluaci\u00f3n exhaustiva para determinar las reparaciones adecuadas.<\/p><p>Para iniciar el proceso, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com. Le proporcionaremos instrucciones sobre c\u00f3mo enviar su reloj al centro de servicio m\u00e1s cercano para su evaluaci\u00f3n.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7455\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7455\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfCu\u00e1nto suele durar una reparaci\u00f3n?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7455\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7455\"><p>Las reparaciones de relojes suelen tardar entre 2 y 4 semanas en inspeccionarse y repararse. Este plazo garantiza que su reloj se repare y compruebe minuciosamente para garantizar que funciona correctamente antes de devolv\u00e9rselo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1-Year Manufacturer Warranty Policy for Watches\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All timepieces purchased directly from us or from any of our authorized resellers, retailers, or partners are covered by a 12-month warranty against manufacturing defects from the date of purchase (the \\u201cWarranty Period\\u201d), subject to the following conditions:<\\\/p><h3>EXCLUSIONS AND LIMITATIONS<\\\/h3><p>The International Guarantee does not cover:<\\\/p><ul><li>Defects or damage resulting from misuse, negligence, or accidents.<\\\/li><li>Battery, case, crystal, strap, or bracelet.<\\\/li><li>Defects or damage caused by improper use, alterations, tampering, dismantling, or unauthorized modifications or repairs.<\\\/li><li>Water damage unless the watch is explicitly marked as water-resistant.<\\\/li><\\\/ul><p>If your watch is returned within the Warranty Period and a defect is identified by our technical services as a result of a manufacturing issue, it will be repaired or replaced free of charge at our discretion. After the Warranty Period expires, any services or repairs will incur a service charge.<\\\/p><p>You are responsible for transportation costs, including postage, insurance, and packing materials. We recommend using certified delivery and insurance for any shipments sent to us or our authorized service centers.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you offer any type of warranty for your jewelry?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. We offer a warranty on all of the jewelry purchased from our website, within 60 days, or 2 months, of purchase. The jewelry must be purchased directly from this website, and will not be eligible for warranty if purchased through a third-party site.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I get my watch repaired?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you experience issues with your watch and need warranty service, please email our Service Request team at service@gotimebox.com.<\\\/p><p>Our Customer Support Team will provide detailed instructions on how to send your watch to our Authorized Service Center for a thorough inspection. We aim to respond within 1-2 business days of receiving your request.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why can\\u2019t I get a quote before sending my watch in?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Watches contain intricate components, making it difficult to diagnose issues based solely on descriptions. For instance:<\\\/p><ul><li>If a watch is running slow or fast, the problem could be related to the movement or external factors like magnetization.<\\\/li><li>Physical damage, such as shattered glass, may affect internal components that are not immediately visible.<\\\/li><\\\/ul><p>Our authorized service centers are equipped with the necessary expertise and tools to perform a comprehensive diagnostic check to identify all potential issues. A thorough assessment is required to determine the appropriate repairs.<\\\/p><p>To begin the process, please contact our Customer Support Team at service@gotimebox.com. We will provide you with instructions on how to send your watch to the nearest service center for evaluation.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long does repair normally take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Watch repairs typically take 2-4 weeks for inspection and repair. This timeframe ensures that your watch is thoroughly repaired and tested to ensure it is in proper working condition before being returned to you.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d638f5b e-flex e-con-boxed e-con e-parent\" data-id=\"d638f5b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbfd22 elementor-widget elementor-widget-heading\" data-id=\"4cbfd22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CUIDADO Y MANTENIMIENTO DEL PRODUCTO<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a569607 elementor-widget elementor-widget-accordion\" data-id=\"a569607\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfC\u00f3mo puedo mantener el movimiento de mi reloj en las mejores condiciones posibles?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1731\"><p>Para garantizar la longevidad de su reloj, evite exponerlo a golpes o impactos. Aunque nuestros relojes se someten a pruebas de resistencia a impactos, los golpes violentos pueden da\u00f1ar su aspecto y provocar un desgaste prematuro de los materiales y componentes, afectando a su rendimiento.<\/p><p>Adem\u00e1s, mantenga el reloj alejado de campos magn\u00e9ticos intensos. Evite colocarlo cerca de aparatos como altavoces, frigor\u00edficos, tel\u00e9fonos m\u00f3viles o imanes, ya que pueden interferir en su precisi\u00f3n. Un movimiento magnetizado puede hacer que su reloj funcione err\u00e1ticamente r\u00e1pido o lento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1732\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1732\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfVenden correas de repuesto?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1732\"><p>S\u00ed, ofrecemos correas de repuesto. Puede consultar nuestra selecci\u00f3n de correas en nuestro sitio web para encontrar una que se adapte a su reloj. Si no encuentra una correa compatible, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en service@gotimebox.com para obtener ayuda. Haremos todo lo posible para ayudarle a encontrar la correa que mejor se adapte a sus necesidades.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1733\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1733\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfC\u00f3mo puedo cargar el lume de mi reloj?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1733\"><p>Para cargar el bisel de su reloj, exp\u00f3ngalo a una fuente de luz, preferiblemente una con rayos UV. Esto \"cargar\u00e1\" la luz y har\u00e1 que brille en la oscuridad.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1734\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1734\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfC\u00f3mo debo cuidar mis correas de cuero?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1734\"><p>El cuero es un material poroso, as\u00ed que evite el contacto con sustancias aceitosas, disolventes, detergentes o cosm\u00e9ticos. Limite la exposici\u00f3n al agua, incluso si la correa es resistente al agua, para evitar la decoloraci\u00f3n y el envejecimiento prematuro.<\/p><p>Para limpiar tu correa de cuero, sigue estos pasos:<\/p><ol><li>Retire la correa del reloj y limpie suavemente ambos lados con un pa\u00f1o de microfibra seco para eliminar la suciedad atrapada.<\/li><li>Humedezca ligeramente un pa\u00f1o de microfibra con agua (no lo empape) y aplique una peque\u00f1a cantidad de jab\u00f3n de manos suave o jab\u00f3n para sillas de montar (del tama\u00f1o de media moneda de diez centavos). Limpie el cuero dando golpecitos y con suaves toques circulares, evitando frotar con agresividad.<\/li><li>Limpie el cuero con un segundo pa\u00f1o de microfibra h\u00famedo, evitando el exceso de agua, que podr\u00eda da\u00f1ar el cuero.<\/li><li>Deja que la correa se seque al aire completamente antes de volver a colocarla. Si lo desea, trate el cuero con un acondicionador para cuero para mantenerlo suave y flexible y conservar su brillo.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1735\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1735\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u00bfD\u00f3nde puedo encontrar el manual de instrucciones de mi reloj?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1735\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1735\"><p>El embalaje del producto suele incluir un manual de instrucciones. Tambi\u00e9n puede consultar las instrucciones del producto en nuestro sitio web, en la secci\u00f3n de descripci\u00f3n del producto. Si no encuentra el manual de su reloj, env\u00ede un correo electr\u00f3nico a nuestro equipo de atenci\u00f3n al cliente a service@gotimebox.com. Le ayudaremos a obtener la informaci\u00f3n necesaria.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I maintain my watch\\u2019s movement in the best possible condition?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To ensure the longevity of your watch, avoid exposing it to shocks or impacts. Although our watches are tested for impact resistance, violent shocks can still damage the appearance and cause premature wear on materials and components, affecting performance.<\\\/p><p>Additionally, keep your watch away from strong magnetic fields. Avoid placing it near devices like speakers, refrigerators, mobile phones, or magnets, as these can interfere with its accuracy. A magnetized movement may cause your watch to run erratically fast or slow.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you sell replacement straps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we offer replacement straps. You can view our selection of strap products on our website to find one that matches your watch. If you are unable to find a compatible strap, please contact our Customer Support Team at service@gotimebox.com\\u00a0for assistance. We will do our best to help you find the right strap for your needs.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I charge the lume on my watch?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To charge the lume on your watch, expose it to a light source, preferably one with UV rays. This will &#8216;charge&#8217; the lume, making it glow in the dark.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How should I care for my leather straps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Leather is a porous material, so avoid contact with oily substances, solvents, detergents, or cosmetics. Limit exposure to water, even if the strap is water-resistant, to prevent discoloration and premature aging.<\\\/p><p>To clean your leather strap, follow these steps:<\\\/p><ol><li>Remove the strap from your watch and gently wipe both sides with a dry microfiber cloth to remove any trapped dirt.<\\\/li><li>Lightly dampen a microfiber cloth with water (do not soak) and apply a small amount of mild hand soap or saddle soap (about the size of half a dime). Use tapping motions and gentle circular wipes to clean the leather, avoiding aggressive rubbing.<\\\/li><li>Wipe the leather with a second damp microfiber cloth, avoiding excessive water, which could damage the leather.<\\\/li><li>Allow the strap to air dry completely before reattaching it. 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We will assist you in obtaining the necessary information.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequent Questions Most, if not all, answers related to our products, order processing, returns, and warranty policies can be found [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/pages\/620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/comments?post=620"}],"version-history":[{"count":0,"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/pages\/620\/revisions"}],"wp:attachment":[{"href":"https:\/\/gotimebox.com\/es\/wp-json\/wp\/v2\/media?parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}