{"id":620,"date":"2024-10-27T11:22:29","date_gmt":"2024-10-27T11:22:29","guid":{"rendered":"https:\/\/gotimebox.com\/?page_id=620"},"modified":"2024-10-29T06:23:34","modified_gmt":"2024-10-28T22:23:34","slug":"helpfaqs","status":"publish","type":"page","link":"https:\/\/gotimebox.com\/fr\/helpfaqs\/","title":{"rendered":"Aide&amp;FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"620\" class=\"elementor elementor-620\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ee6a8 e-flex e-con-boxed e-con e-parent\" data-id=\"38ee6a8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9200f49 elementor-widget elementor-widget-heading\" data-id=\"9200f49\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75648bb elementor-widget elementor-widget-text-editor\" data-id=\"75648bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La plupart des r\u00e9ponses, sinon toutes, relatives \u00e0 nos produits, au traitement des commandes, aux retours et aux politiques de garantie se trouvent sur cette page. Si vous avez besoin d'une assistance suppl\u00e9mentaire, veuillez contacter notre service client\u00e8le \u00e0 l'adresse suivante <a rel=\"noopener\">service@gotimebox.com<\/a>. Notre \u00e9quipe r\u00e9pondra \u00e0 votre demande dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables. Vous pouvez \u00e9galement contacter votre repr\u00e9sentant commercial pour une r\u00e9ponse plus rapide.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6428503 e-flex e-con-boxed e-con e-parent\" data-id=\"6428503\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f704e4e elementor-widget elementor-widget-heading\" data-id=\"f704e4e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PAIEMENT ET TARIFICATION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b32063 elementor-widget elementor-widget-accordion\" data-id=\"1b32063\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2851\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2851\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pouvez-vous rembourser une commande sur une autre carte de cr\u00e9dit ou un autre compte PayPal ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2851\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2851\"><p>Les remboursements ne peuvent \u00eatre effectu\u00e9s que sur la carte de cr\u00e9dit ou le compte PayPal utilis\u00e9 pour passer la commande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2852\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2852\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Proposez-vous des prix de gros ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2852\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2852\"><p>Oui, nous proposons des prix de gros aux d\u00e9taillants et aux distributeurs int\u00e9ress\u00e9s par nos produits. Veuillez nous envoyer un courriel \u00e0 l'adresse service@gotimebox.com, et l'un de nos repr\u00e9sentants vous contactera d\u00e8s que possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2853\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2853\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mes informations restent-elles confidentielles ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2853\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2853\"><p>Vos informations personnelles restent priv\u00e9es et confidentielles, et nous nous conformons aux lois applicables en mati\u00e8re de protection des donn\u00e9es, y compris le R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD) pour les clients europ\u00e9ens et les r\u00e9glementations chinoises pertinentes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2854\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2854\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quels sont les modes de paiement accept\u00e9s ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2854\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2854\"><p>Nous acceptons les paiements s\u00e9curis\u00e9s par cartes de cr\u00e9dit, cartes de d\u00e9bit et PayPal pour les clients locaux et internationaux.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2855\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2855\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Proposez-vous des options de paiement \u00e9chelonn\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2855\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2855\"><p>Actuellement, nous ne proposons pas d'options de paiement \u00e0 temp\u00e9rament. Toutefois, vous pouvez contacter votre banque pour savoir si elle propose des options de financement pour votre achat. Certaines banques offrent ce service et vous pourrez peut-\u00eatre organiser des paiements \u00e9chelonn\u00e9s par leur interm\u00e9diaire.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2856\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2856\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">La page de paiement de votre site web est-elle s\u00e9curis\u00e9e ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2856\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2856\"><p>Absolument ! Notre site web est conforme aux normes PCI-DSS afin de garantir une exp\u00e9rience d'achat s\u00e9curis\u00e9e, toutes les informations de paiement \u00e9tant enti\u00e8rement crypt\u00e9es.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2857\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2857\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">La page de paiement de votre site web est-elle s\u00e9curis\u00e9e ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2857\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2857\"><p data-dl-uid=\"229\" data-dl-original=\"true\" data-dl-translated=\"false\">Une fois que votre retour a \u00e9t\u00e9 re\u00e7u par notre entrep\u00f4t et qu'il est conforme \u00e0 notre politique de retour, nous proc\u00e9derons \u00e0 votre remboursement en utilisant le mode de paiement original.<\/p><p data-dl-uid=\"232\" data-dl-original=\"true\" data-dl-translated=\"false\">Veuillez noter que le traitement des remboursements peut prendre de 5 \u00e0 7 jours ouvrables apr\u00e8s leur r\u00e9ception. Une fois le remboursement effectu\u00e9, il peut s'\u00e9couler jusqu'\u00e0 trois jours ouvrables avant que les fonds ne soient d\u00e9bit\u00e9s de votre carte de cr\u00e9dit ou de votre compte PayPal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can you refund an order to a different credit card or PayPal account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Refunds can only be processed back to the original credit card or PayPal account used to place the order.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you offer wholesale pricing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we offer wholesale pricing to retailers and distributors interested in carrying our products. Please email us at service@gotimebox.com, and one of our representatives will get in touch with you as soon as possible.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is my information kept private?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Your personal information is kept private and confidential, and we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European customers and relevant Chinese regulations.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What modes of payment do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept secure payments via Credit Cards, Debit Cards, and PayPal for both local and international customers.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you offer installment\\\/payment plan options?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Currently, we do not offer installment payment options. However, you may contact your bank to see if they offer financing options for your purchase. Some banks provide this service, and you may be able to arrange installments through them.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is your website payment page secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Absolutely! Our website complies with PCI-DSS standards to ensure a secure shopping experience, with all payment information fully encrypted.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is your website payment page secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-dl-uid=\\\"229\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Once your return is received by our warehouse and complies with our returns policy, we will process your refund using the original payment method.<\\\/p><p data-dl-uid=\\\"232\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Please note that refunds may take 5-7 business days to be processed once received. After the refund is issued, it may take up to 3 business days for the funds to be reflected in your credit card or PayPal account.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f25afb2 e-flex e-con-boxed e-con e-parent\" data-id=\"f25afb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ef15a elementor-widget elementor-widget-heading\" data-id=\"b3ef15a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">DEMANDES DE RENSEIGNEMENTS SUR L'EXP\u00c9DITION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20752cc elementor-widget elementor-widget-accordion\" data-id=\"20752cc\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3401\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3401\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Combien de temps faut-il pour traiter et exp\u00e9dier ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3401\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3401\"><p>Toutes les commandes pass\u00e9es sur notre site web sont trait\u00e9es et exp\u00e9di\u00e9es dans les 3 jours ouvrables (hors week-ends et jours f\u00e9ri\u00e9s). Si vous passez votre commande pendant un week-end ou un jour f\u00e9ri\u00e9, elle sera trait\u00e9e le jour ouvrable suivant.<\/p><p>Une fois votre commande trait\u00e9e, vous recevrez une notification avec le num\u00e9ro de suivi, ce qui vous permettra de suivre votre envoi. La livraison prend g\u00e9n\u00e9ralement entre 5 et 10 jours ouvrables \u00e0 compter de la date d'exp\u00e9dition.<\/p><p><em>Les d\u00e9lais de livraison peuvent varier en raison de facteurs ind\u00e9pendants de la volont\u00e9 du transporteur, tels que les formalit\u00e9s douani\u00e8res, les conditions m\u00e9t\u00e9orologiques d\u00e9favorables, les fermetures d'usines par les autorit\u00e9s ou les restrictions de circulation.<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3402\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3402\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je suivre ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3402\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3402\"><p>Vous recevrez un courriel avec les d\u00e9tails de suivi une fois que votre envoi aura \u00e9t\u00e9 exp\u00e9di\u00e9. Veuillez noter que les informations de suivi pour les envois internationaux peuvent \u00eatre mises \u00e0 jour moins fr\u00e9quemment en raison du traitement douanier.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3403\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3403\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Livrez-vous \u00e0 des adresses de type PO Box, APO ou FPO ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3403\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3403\"><p>Nous n'exp\u00e9dions pas aux adresses APO\/FPO ou PO Box. Une adresse physique valide est n\u00e9cessaire pour le traitement de votre commande.<\/p><p>Nous ne livrons pas non plus aux navires, aux foires, aux salons, aux expositions, aux h\u00f4tels, aux campings, aux adresses provisoires, aux chantiers et aux sites mobiles.<\/p><p>En ce qui concerne les livraisons \u00e0 des soci\u00e9t\u00e9s d'exp\u00e9dition de courrier, veuillez noter que nous ne sommes pas responsables du mauvais traitement des envois par ces \u00e9tablissements. Le destinataire doit s'assurer que l'adresse fournie comporte un nom valide et contr\u00f4ler l'envoi. Nous ne remplacerons pas les envois perdus en raison d'une adresse incompl\u00e8te.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3404\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3404\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Ma commande a \u00e9t\u00e9 exp\u00e9di\u00e9e, mais je souhaite modifier l'adresse de livraison.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3404\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3404\"><p>Si vous devez mettre \u00e0 jour votre adresse de livraison, veuillez nous contacter imm\u00e9diatement \u00e0 l'adresse service@gotimebox.com.<\/p><p>Une fois que votre commande a \u00e9t\u00e9 trait\u00e9e et exp\u00e9di\u00e9e, nous ne pouvons plus modifier l'adresse de livraison.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3405\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3405\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que se passe-t-il si je rate la livraison ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3405\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3405\"><p>Si personne n'est pr\u00e9sent \u00e0 l'adresse indiqu\u00e9e lors de la livraison, le service de messagerie laisse g\u00e9n\u00e9ralement une carte de contact avec des instructions sur la mani\u00e8re de demander une nouvelle livraison ou sur l'endroit o\u00f9 retirer le colis dans un centre de distribution proche.<\/p><p>Si vous n'avez pas re\u00e7u de carte ou de message, contactez directement le service de messagerie en utilisant sa ligne directe et indiquez le num\u00e9ro de suivi figurant dans le courrier \u00e9lectronique que nous vous avons envoy\u00e9. Il vous aidera \u00e0 organiser une nouvelle livraison.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3406\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3406\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que se passe-t-il si ma livraison est retard\u00e9e ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3406\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3406\"><p>Nos partenaires transporteurs s'efforcent de livrer toutes les commandes dans un d\u00e9lai de 7 \u00e0 10 jours ouvrables (hors week-ends et jours f\u00e9ri\u00e9s). Cependant, les livraisons peuvent parfois prendre plus de temps.<\/p><p>Les causes possibles des retards de livraison sont les suivantes<\/p><ul><li>D\u00e9lai suppl\u00e9mentaire pour le traitement par les douanes locales.<\/li><li>En attente du paiement des droits, taxes ou TVA avant la livraison.<\/li><li>Adresse incorrecte ou incompl\u00e8te fournie lors de la commande.<\/li><li>Intemp\u00e9ries ou autres conditions locales perturbant les itin\u00e9raires de transport.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3407\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-3407\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que se passe-t-il si mon envoi est perdu pendant le transport ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3407\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-3407\"><p>Tous les envois au d\u00e9part de notre entrep\u00f4t sont assur\u00e9s contre la perte et le vol. En cas de perte d'un colis, nous contactons le transporteur. Si le transporteur confirme que le colis est perdu ou vol\u00e9, nous proposerons un remplacement ou un remboursement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3408\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-3408\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Dois-je payer la TVA ou des taxes sur mon envoi ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3408\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-3408\"><p>Les tarifs d'exp\u00e9dition indiqu\u00e9s sur notre site web ne comprennent pas les taxes locales, la TVA, les droits d'importation ou d'autres frais de d\u00e9douanement.<\/p><ul><li>Pour les envois vers les \u00c9tats-Unis, les commandes inf\u00e9rieures \u00e0 $800 ne sont pas tax\u00e9es ; les commandes sup\u00e9rieures peuvent faire l'objet de taxes douani\u00e8res non couvertes par notre livraison gratuite.<\/li><li>Pour tous les autres pays, nous utilisons g\u00e9n\u00e9ralement des transporteurs qui g\u00e8rent les formalit\u00e9s douani\u00e8res \u00e0 l'importation et \u00e0 l'exportation. Dans la plupart des cas, vous n'aurez pas \u00e0 payer de frais suppl\u00e9mentaires \u00e0 la r\u00e9ception. Toutefois, nous ne pouvons pas garantir que les douanes n'imposeront pas de taxes ou de droits. Tout frais suppl\u00e9mentaire est \u00e0 la charge du client.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3409\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-3409\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">D'o\u00f9 venez-vous ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3409\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-3409\"><p>Toutes les commandes sont exp\u00e9di\u00e9es depuis notre entrep\u00f4t de Shenzhen.<\/p><p>Les commandes sont g\u00e9n\u00e9ralement livr\u00e9es dans un d\u00e9lai de 7 \u00e0 10 jours ouvrables (hors week-ends et jours f\u00e9ri\u00e9s).<\/p><p><em>Les d\u00e9lais de livraison peuvent varier en raison de facteurs ind\u00e9pendants de la volont\u00e9 du transporteur, tels que les formalit\u00e9s douani\u00e8res, les conditions m\u00e9t\u00e9orologiques d\u00e9favorables, les fermetures d'usines par les autorit\u00e9s ou les restrictions de circulation.<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How long does it take to process and ship my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All orders placed on our website are processed and shipped within 3 business days (excluding weekends and holidays). If you place your order over the weekend or on a holiday, it will be processed on the next business day.<\\\/p><p>Once your order is processed, you will receive a notification with the tracking number, allowing you to track your shipment. Delivery typically takes between 5-10 business days from the shipping date.<\\\/p><p><em>Delivery times may vary due to factors beyond the control of the courier, such as customs clearance, severe weather conditions, government lockdowns, or movement restrictions.<\\\/em><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I track my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You will receive an email with tracking details once your shipment has been dispatched. Please note that tracking information for international shipments may be updated less frequently due to customs processing.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you ship to PO Box, APO, or FPO addresses?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We do not ship to APO\\\/FPO or PO Box addresses. A valid physical address is required for processing your order.<\\\/p><p>We also do not ship to ships, fairs, trade shows, exhibitions, hotels, campsites, transitory addresses, building sites, or mobile sites.<\\\/p><p>For deliveries to mail forwarding companies, please note that we are not responsible for any mishandling of shipments by these establishments. The recipient must ensure that the address provided includes a valid name and monitor the shipment. We will not replace any lost shipments due to incomplete address details.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"My order has been shipped, but I want to change the delivery address.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you need to update your delivery address, please contact us immediately at service@gotimebox.com.<\\\/p><p>Once your order has been processed and shipped, we are unable to make any changes to the delivery address.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if I missed the delivery?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If no one is present at your specified address during delivery, the courier will typically leave a contact card with instructions on how to request redelivery or where to collect your package from a nearby hub.<\\\/p><p>If you did not receive a card or note, contact the courier directly using their hotline and provide the tracking number from the email we sent you. They will assist with arranging redelivery.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if my delivery is delayed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our partner couriers aim to deliver all orders within 7-10 business days (excluding weekends and public holidays). However, sometimes deliveries may take longer.<\\\/p><p>Possible causes of delayed deliveries include:<\\\/p><ul><li>Additional time required for local customs processing.<\\\/li><li>Awaiting payment of duties, taxes, or VAT before delivery.<\\\/li><li>Incorrect or incomplete address provided during checkout.<\\\/li><li>Inclement weather or other local conditions disrupting transport routes.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"What happens if my shipment is lost in transit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All shipments from our warehouse are insured against loss and theft. If a parcel is lost, we will contact the courier. If the courier confirms that the package is lost or stolen, we will offer a replacement or a refund.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I have to pay VAT or taxes on my shipment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The shipping rates on our website do not include local taxes, VAT, import duties, or other clearance costs.<\\\/p><ul><li>For shipments to the US, orders below $800 are not taxed; those above may incur customs taxes not covered by our free shipping.<\\\/li><li>For all other countries, we typically use carriers that manage import and export customs clearance. In most cases, you won\\u2019t need to pay additional fees upon receipt. However, we can&#8217;t guarantee that customs won&#8217;t impose taxes or duties. Any additional charges are the customer&#8217;s responsibility.<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Where do you ship from?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All orders are shipped from our warehouse in Shenzhen.<\\\/p><p>Orders typically arrive within 7-10 business days (excluding weekends and public holidays).<\\\/p><p><em>Delivery times may vary due to factors beyond the control of the courier, such as customs clearance, severe weather conditions, government lockdowns, or movement restrictions.<\\\/em><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea5e233 e-flex e-con-boxed e-con e-parent\" data-id=\"ea5e233\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2236ac8 elementor-widget elementor-widget-heading\" data-id=\"2236ac8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">DEMANDES DE RENSEIGNEMENTS SUR LES COMMANDES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3436cff elementor-widget elementor-widget-accordion\" data-id=\"3436cff\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5471\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5471\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Il y a un probl\u00e8me avec le produit que je viens de recevoir.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5471\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5471\"><p>Avant d'\u00eatre exp\u00e9di\u00e9s, tous les produits subissent des contr\u00f4les de qualit\u00e9 finaux afin de s'assurer qu'ils sont en parfait \u00e9tat et pleinement op\u00e9rationnels.<\/p><p>Si vous recevez un produit d\u00e9fectueux, veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com et fournir les informations suivantes :<\/p><ul><li>Num\u00e9ro de commande \/ adresse \u00e9lectronique utilis\u00e9e pour passer la commande<\/li><li>Une br\u00e8ve description de la question<\/li><li>Une photo ou une courte vid\u00e9o (jusqu'\u00e0 50 Mo) montrant le probl\u00e8me (veuillez fournir une vid\u00e9o pour les probl\u00e8mes li\u00e9s au mouvement).<\/li><\/ul><p>Notre \u00e9quipe examinera le probl\u00e8me et vous r\u00e9pondra dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables pour vous aider.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5472\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5472\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai re\u00e7u une montre \u00e0 quartz ou une smartwatch dont la pile est d\u00e9charg\u00e9e. Que dois-je faire ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5472\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5472\"><p>Nous nous excusons pour ce d\u00e9sagr\u00e9ment. Tous les produits, y compris les montres \u00e0 quartz et les smartwatches, sont minutieusement test\u00e9s avant d'\u00eatre exp\u00e9di\u00e9s, et les piles sont v\u00e9rifi\u00e9es pour s'assurer qu'elles sont fonctionnelles. Bien que les piles des montres durent g\u00e9n\u00e9ralement plus de deux ans, des d\u00e9faillances pr\u00e9coces peuvent survenir.<\/p><p>Pour une montre \u00e0 quartz, nous recommandons de la confier \u00e0 un bijoutier ou \u00e0 un horloger local pour le remplacement de la pile. Pour les smartwatches, veuillez consulter les instructions du fabricant, car le remplacement de la pile peut varier selon le mod\u00e8le et certaines smartwatches peuvent n\u00e9cessiter des outils ou des comp\u00e9tences sp\u00e9cifiques.<\/p><p>Une fois la batterie remplac\u00e9e, veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com en joignant le re\u00e7u du remplacement de la batterie. Nous nous ferons un plaisir de vous rembourser les frais, afin de vous garantir une exp\u00e9rience sans tracas.<\/p><p>En outre, si vous rencontrez des probl\u00e8mes avec les performances de votre smartwatch apr\u00e8s un changement de pile, veuillez nous en informer, car il se peut que vous ayez besoin d'une assistance ou d'un d\u00e9pannage suppl\u00e9mentaire.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5473\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5473\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Je souhaite \u00e9changer mon produit contre un autre mod\u00e8le.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5473\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5473\"><p>Malheureusement, nous n'offrons pas d'\u00e9change pour les diff\u00e9rents mod\u00e8les. Si vous devez retourner votre produit, veuillez suivre notre politique de retour. Si vous n'avez pas re\u00e7u l'e-mail de confirmation de votre commande, v\u00e9rifiez votre dossier de courrier ind\u00e9sirable ou contactez-nous \u00e0 l'adresse service@gotimebox.com avec les informations suivantes :<\/p><ul><li>Nom complet<\/li><li>Adresse \u00e9lectronique utilis\u00e9e pour la commande<\/li><li>Article command\u00e9<\/li><\/ul><p>Notre \u00e9quipe d'assistance \u00e0 la client\u00e8le vous r\u00e9pondra dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables pour vous aider.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5474\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5474\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai re\u00e7u une commande incompl\u00e8te.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5474\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5474\"><p>Si vous recevez un envoi incomplet, veuillez contacter imm\u00e9diatement notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com en indiquant les d\u00e9tails suivants :<\/p><ol><li>Num\u00e9ro de commande \/ adresse \u00e9lectronique utilis\u00e9e pour passer la commande<\/li><li>Une image du colis et de son contenu<\/li><\/ol><p>Nous enqu\u00eaterons et r\u00e9pondrons dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5475\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5475\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Avez-vous re\u00e7u mon produit retourn\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5475\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5475\"><p>Une fois que nous aurons re\u00e7u votre colis retourn\u00e9, il sera trait\u00e9 et inspect\u00e9. Cela peut prendre de 5 \u00e0 7 jours ouvrables. Nous vous remercions de votre patience pendant cette p\u00e9riode.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5476\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5476\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai re\u00e7u la mauvaise commande.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5476\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5476\"><p>Si vous recevez une commande erron\u00e9e, veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com en fournissant les informations suivantes :<\/p><ul><li>Num\u00e9ro de commande \/ adresse \u00e9lectronique utilis\u00e9e pour passer la commande<\/li><li>Image du produit re\u00e7u<\/li><li>Image de l'\u00e9tiquette du produit montrant le mod\u00e8le<\/li><\/ul><p>Nous vous r\u00e9pondrons dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables et organiserons une r\u00e9solution rapide ou un remplacement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5477\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5477\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">La page de paiement de votre site web est-elle s\u00e9curis\u00e9e ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5477\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5477\"><p data-dl-uid=\"229\" data-dl-original=\"true\" data-dl-translated=\"false\">Une fois que votre retour a \u00e9t\u00e9 re\u00e7u par notre entrep\u00f4t et qu'il est conforme \u00e0 notre politique de retour, nous proc\u00e9derons \u00e0 votre remboursement en utilisant le mode de paiement original.<\/p><p data-dl-uid=\"232\" data-dl-original=\"true\" data-dl-translated=\"false\">Veuillez noter que le traitement des remboursements peut prendre de 5 \u00e0 7 jours ouvrables apr\u00e8s leur r\u00e9ception. Une fois le remboursement effectu\u00e9, il peut s'\u00e9couler jusqu'\u00e0 trois jours ouvrables avant que les fonds ne soient d\u00e9bit\u00e9s de votre carte de cr\u00e9dit ou de votre compte PayPal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5478\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5478\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai re\u00e7u ma montre en cadeau. Puis-je la retourner pour un remboursement ou un \u00e9change ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5478\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5478\"><p>Nous n'offrons pas d'\u00e9change. Si la montre a \u00e9t\u00e9 achet\u00e9e directement chez nous, elle peut \u00eatre retourn\u00e9e dans les 14 jours suivant l'achat pour un remboursement complet, \u00e0 condition qu'elle remplisse les conditions de notre politique de remboursement.<\/p><p>Les remboursements seront effectu\u00e9s selon le mode de paiement original utilis\u00e9 pour passer la commande. Pour les montres achet\u00e9es aupr\u00e8s d'autres d\u00e9taillants, les retours doivent \u00eatre trait\u00e9s conform\u00e9ment \u00e0 leur politique de retour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5479\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5479\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Je souhaite retourner ma commande.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5479\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5479\"><p>Vous pouvez retourner votre achat dans les 30 jours suivant sa r\u00e9ception si vous n'\u00eates pas satisfait. Veuillez vous assurer que les conditions suivantes sont remplies :<\/p><ul><li>Le produit n'a pas \u00e9t\u00e9 utilis\u00e9 et n'a pas \u00e9t\u00e9 port\u00e9.<\/li><li>Le produit est dans son \u00e9tat original et revendable, avec toutes les \u00e9tiquettes d'inviolabilit\u00e9 attach\u00e9es.<\/li><li>Le produit est dans son emballage d'origine.<\/li><li>Pour les bracelets ajust\u00e9s en acier inoxydable, les maillons retir\u00e9s doivent \u00eatre r\u00e9ins\u00e9r\u00e9s dans leur position d'origine.<\/li><\/ul><p>Si ces conditions sont remplies, veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com pour obtenir les instructions de retour.<\/p><h3>Remarques importantes :<\/h3><ul><li><strong>Seuls les articles achet\u00e9s directement sur notre site web peuvent \u00eatre retourn\u00e9s<\/strong>: Seuls les produits achet\u00e9s sur notre site web peuvent \u00eatre retourn\u00e9s. Les articles achet\u00e9s aupr\u00e8s d'autres d\u00e9taillants doivent \u00eatre retourn\u00e9s conform\u00e9ment \u00e0 leurs politiques de retour respectives.<\/li><li><strong>Droit de refuser les retours<\/strong>: Nous nous r\u00e9servons le droit de refuser les retours qui ne r\u00e9pondent pas \u00e0 nos conditions.<\/li><li><strong>Frais de retour<\/strong>: Les frais de retour sont \u00e0 la charge du client.<\/li><\/ul><p>Nous nous engageons \u00e0 vous offrir une exp\u00e9rience d'achat de qualit\u00e9. Si vous avez des questions ou si vous avez besoin d'aide, n'h\u00e9sitez pas \u00e0 nous contacter.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"There\\u2019s something wrong with the product I just received.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Before shipping, all products undergo final quality checks to ensure they are in pristine and fully operational condition.<\\\/p><p>If you receive a defective product, please contact our Customer Support Team at service@gotimebox.com\\u00a0and provide the following information:<\\\/p><ul><li>Order Number \\\/ Email Address used to place the order<\\\/li><li>A brief description of the issue<\\\/li><li>A photo or a short video (up to 50 MB) showing the problem (please provide a video for movement-related issues)<\\\/li><\\\/ul><p>Our team will investigate the issue and respond within 1-2 business days to assist you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received a quartz watch or smartwatch with a dead battery. What should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We apologize for the inconvenience. All products, including quartz watches and smartwatches, are thoroughly tested before shipping, and batteries are checked to ensure they are functional. While watch batteries typically last over two years, early failures can occur.<\\\/p><p>For a quartz watch, we recommend taking it to a local jeweler or watchmaker for battery replacement. For smartwatches, please consult the manufacturer&#8217;s guidelines, as battery replacement may vary by model and some smartwatches may require specific tools or expertise.<\\\/p><p>Once the battery has been replaced, please contact our Customer Support Team at service@gotimebox.com\\u00a0with the receipt for the battery replacement. We will gladly reimburse the cost, ensuring you have a hassle-free experience.<\\\/p><p>Additionally, if you encounter any issues with your smartwatch\\u2019s performance after a battery change, please let us know, as it may require further assistance or troubleshooting.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I want to exchange my product for a different model.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Unfortunately, we do not offer exchanges for different models. If you need to return your product, please follow our return policy. If you haven\\u2019t received your order confirmation email, please check your junk mail folder or contact us at service@gotimebox.com\\u00a0with the following information:<\\\/p><ul><li>Full Name<\\\/li><li>Email Address used for the order<\\\/li><li>Item Ordered<\\\/li><\\\/ul><p>Our Customer Support Team will respond within 1-2 business days to assist you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received an incomplete order.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you receive an incomplete shipment, please contact our Customer Support Team immediately at service@gotimebox.com\\u00a0with the following details:<\\\/p><ol><li>Order Number \\\/ Email Address used to place the order<\\\/li><li>An image of the package and its contents<\\\/li><\\\/ol><p>We will investigate and respond within 1-2 business days.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Have you received my returned product?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Once we receive your returned package, it will be processed and inspected. This may take 5-7 business days. We appreciate your patience during this time.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received the wrong order.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you receive an incorrect order, please contact our Customer Support Team at service@gotimebox.com\\u00a0with the following information:<\\\/p><ul><li>Order Number \\\/ Email Address used to place the order<\\\/li><li>Image of the product received<\\\/li><li>Image of the product tag showing the model<\\\/li><\\\/ul><p>We will respond within 1-2 business days and arrange a swift resolution or replacement.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is your website payment page secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-dl-uid=\\\"229\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Once your return is received by our warehouse and complies with our returns policy, we will process your refund using the original payment method.<\\\/p><p data-dl-uid=\\\"232\\\" data-dl-original=\\\"true\\\" data-dl-translated=\\\"false\\\">Please note that refunds may take 5-7 business days to be processed once received. After the refund is issued, it may take up to 3 business days for the funds to be reflected in your credit card or PayPal account.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I received my watch as a gift. Can I return it for a refund or exchange?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We do not offer exchanges. If the watch was purchased directly from us, it can be returned within 14 days of purchase for a full refund, provided it meets our Refund Policy conditions.<\\\/p><p>Refunds will be issued to the original payment method used to place the order. For watches purchased from other retailers, returns must be handled according to their return policy.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I want to return my order.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can return your purchase within 30 days of receiving it if you are not satisfied. Please ensure the following conditions are met:<\\\/p><ul><li>The product is unused and unworn.<\\\/li><li>The product is in its original, resalable condition with any tamper-evident labels attached.<\\\/li><li>The product is in its original packaging.<\\\/li><li>For adjusted stainless steel straps, any removed links should be reinserted in their original position.<\\\/li><\\\/ul><p>If these conditions are met, please contact our Customer Support Team at service@gotimebox.com\\u00a0for return instructions.<\\\/p><h3>Important Notes:<\\\/h3><ul><li><strong>Only items purchased directly from our website can be returned<\\\/strong>: Only products bought on our website are eligible for return. Items purchased from other retailers must be returned according to their respective return policies.<\\\/li><li><strong>Right to Refuse Returns<\\\/strong>: We reserve the right to refuse returns that do not meet our conditions.<\\\/li><li><strong>Return Shipping Costs<\\\/strong>: The customer is responsible for the return shipping costs.<\\\/li><\\\/ul><p>We are committed to providing you with a quality shopping experience. If you have any questions or need further assistance, please feel free to contact us.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdded8d e-flex e-con-boxed e-con e-parent\" data-id=\"cdded8d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa81913 elementor-widget elementor-widget-heading\" data-id=\"fa81913\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">GARANTIE ET R\u00c9PARATIONS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-471ef9c elementor-widget elementor-widget-accordion\" data-id=\"471ef9c\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7451\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7451\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Politique de garantie fabricant d'un an pour les montres<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7451\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7451\"><p>Tous les garde-temps achet\u00e9s directement aupr\u00e8s de nous ou de l'un de nos revendeurs, d\u00e9taillants ou partenaires agr\u00e9\u00e9s sont couverts par une garantie de 12 mois contre les d\u00e9fauts de fabrication \u00e0 compter de la date d'achat (la \"p\u00e9riode de garantie\"), sous r\u00e9serve des conditions suivantes :<\/p><h3>EXCLUSIONS ET LIMITATIONS<\/h3><p>La garantie internationale ne couvre pas<\/p><ul><li>D\u00e9fauts ou dommages r\u00e9sultant d'une mauvaise utilisation, d'une n\u00e9gligence ou d'un accident.<\/li><li>Batterie, bo\u00eetier, cristal, bracelet.<\/li><li>D\u00e9fauts ou dommages caus\u00e9s par une utilisation inappropri\u00e9e, des alt\u00e9rations, des manipulations, un d\u00e9montage ou des modifications ou r\u00e9parations non autoris\u00e9es.<\/li><li>Les dommages caus\u00e9s par l'eau, \u00e0 moins que la montre ne soit explicitement marqu\u00e9e comme \u00e9tant r\u00e9sistante \u00e0 l'eau.<\/li><\/ul><p>Si votre montre est renvoy\u00e9e pendant la p\u00e9riode de garantie et qu'un d\u00e9faut de fabrication est identifi\u00e9 par nos services techniques, elle sera r\u00e9par\u00e9e ou remplac\u00e9e gratuitement, \u00e0 notre discr\u00e9tion. Apr\u00e8s l'expiration de la p\u00e9riode de garantie, tout service ou r\u00e9paration sera factur\u00e9.<\/p><p>Les frais de transport, y compris l'affranchissement, l'assurance et les mat\u00e9riaux d'emballage, sont \u00e0 votre charge. Nous recommandons d'utiliser une livraison certifi\u00e9e et une assurance pour tous les envois qui nous sont adress\u00e9s ou qui sont adress\u00e9s \u00e0 nos centres de service agr\u00e9\u00e9s.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7452\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7452\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Offrez-vous une garantie sur vos bijoux ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7452\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7452\"><p>Oui. Nous offrons une garantie sur tous les bijoux achet\u00e9s sur notre site web, dans les 60 jours ou 2 mois suivant l'achat. Les bijoux doivent \u00eatre achet\u00e9s directement sur ce site web, et ne seront pas \u00e9ligibles \u00e0 la garantie s'ils sont achet\u00e9s sur un site tiers.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7453\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7453\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je faire r\u00e9parer ma montre ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7453\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7453\"><p>Si vous rencontrez des probl\u00e8mes avec votre montre et que vous avez besoin d'un service de garantie, veuillez envoyer un courriel \u00e0 notre \u00e9quipe de demande de service \u00e0 l'adresse service@gotimebox.com.<\/p><p>Notre \u00e9quipe d'assistance \u00e0 la client\u00e8le vous fournira des instructions d\u00e9taill\u00e9es sur la mani\u00e8re d'envoyer votre montre \u00e0 notre centre de service agr\u00e9\u00e9 pour une inspection approfondie. Nous nous effor\u00e7ons de r\u00e9pondre dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables \u00e0 compter de la r\u00e9ception de votre demande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7454\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7454\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pourquoi ne puis-je pas obtenir un devis avant d'envoyer ma montre ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7454\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7454\"><p>Les montres contiennent des composants complexes, ce qui rend difficile le diagnostic des probl\u00e8mes en se basant uniquement sur les descriptions. Par exemple :<\/p><ul><li>Si une montre fonctionne lentement ou rapidement, le probl\u00e8me peut \u00eatre li\u00e9 au mouvement ou \u00e0 des facteurs externes tels que la magn\u00e9tisation.<\/li><li>Les dommages physiques, tels que les \u00e9clats de verre, peuvent affecter les composants internes qui ne sont pas imm\u00e9diatement visibles.<\/li><\/ul><p>Nos centres de service agr\u00e9\u00e9s disposent de l'expertise et des outils n\u00e9cessaires pour effectuer un diagnostic complet afin d'identifier tous les probl\u00e8mes potentiels. Une \u00e9valuation approfondie est n\u00e9cessaire pour d\u00e9terminer les r\u00e9parations appropri\u00e9es.<\/p><p>Pour entamer la proc\u00e9dure, veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com. Nous vous indiquerons comment envoyer votre montre au centre de service le plus proche pour \u00e9valuation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7455\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7455\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Combien de temps dure normalement une r\u00e9paration ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7455\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7455\"><p>L'inspection et la r\u00e9paration d'une montre prennent g\u00e9n\u00e9ralement de 2 \u00e0 4 semaines. Ce d\u00e9lai permet de garantir que votre montre est enti\u00e8rement r\u00e9par\u00e9e et test\u00e9e pour s'assurer qu'elle est en bon \u00e9tat de fonctionnement avant de vous \u00eatre renvoy\u00e9e.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1-Year Manufacturer Warranty Policy for Watches\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All timepieces purchased directly from us or from any of our authorized resellers, retailers, or partners are covered by a 12-month warranty against manufacturing defects from the date of purchase (the \\u201cWarranty Period\\u201d), subject to the following conditions:<\\\/p><h3>EXCLUSIONS AND LIMITATIONS<\\\/h3><p>The International Guarantee does not cover:<\\\/p><ul><li>Defects or damage resulting from misuse, negligence, or accidents.<\\\/li><li>Battery, case, crystal, strap, or bracelet.<\\\/li><li>Defects or damage caused by improper use, alterations, tampering, dismantling, or unauthorized modifications or repairs.<\\\/li><li>Water damage unless the watch is explicitly marked as water-resistant.<\\\/li><\\\/ul><p>If your watch is returned within the Warranty Period and a defect is identified by our technical services as a result of a manufacturing issue, it will be repaired or replaced free of charge at our discretion. After the Warranty Period expires, any services or repairs will incur a service charge.<\\\/p><p>You are responsible for transportation costs, including postage, insurance, and packing materials. We recommend using certified delivery and insurance for any shipments sent to us or our authorized service centers.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you offer any type of warranty for your jewelry?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. We offer a warranty on all of the jewelry purchased from our website, within 60 days, or 2 months, of purchase. The jewelry must be purchased directly from this website, and will not be eligible for warranty if purchased through a third-party site.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I get my watch repaired?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you experience issues with your watch and need warranty service, please email our Service Request team at service@gotimebox.com.<\\\/p><p>Our Customer Support Team will provide detailed instructions on how to send your watch to our Authorized Service Center for a thorough inspection. We aim to respond within 1-2 business days of receiving your request.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why can\\u2019t I get a quote before sending my watch in?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Watches contain intricate components, making it difficult to diagnose issues based solely on descriptions. For instance:<\\\/p><ul><li>If a watch is running slow or fast, the problem could be related to the movement or external factors like magnetization.<\\\/li><li>Physical damage, such as shattered glass, may affect internal components that are not immediately visible.<\\\/li><\\\/ul><p>Our authorized service centers are equipped with the necessary expertise and tools to perform a comprehensive diagnostic check to identify all potential issues. A thorough assessment is required to determine the appropriate repairs.<\\\/p><p>To begin the process, please contact our Customer Support Team at service@gotimebox.com. We will provide you with instructions on how to send your watch to the nearest service center for evaluation.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long does repair normally take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Watch repairs typically take 2-4 weeks for inspection and repair. This timeframe ensures that your watch is thoroughly repaired and tested to ensure it is in proper working condition before being returned to you.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d638f5b e-flex e-con-boxed e-con e-parent\" data-id=\"d638f5b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbfd22 elementor-widget elementor-widget-heading\" data-id=\"4cbfd22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ENTRETIEN ET MAINTENANCE DU PRODUIT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a569607 elementor-widget elementor-widget-accordion\" data-id=\"a569607\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment maintenir le mouvement de ma montre dans le meilleur \u00e9tat possible ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1731\"><p>Pour assurer la long\u00e9vit\u00e9 de votre montre, \u00e9vitez de l'exposer \u00e0 des chocs ou \u00e0 des impacts. Bien que nos montres soient test\u00e9es pour r\u00e9sister aux chocs, les chocs violents peuvent n\u00e9anmoins endommager l'apparence et provoquer une usure pr\u00e9matur\u00e9e des mat\u00e9riaux et des composants, affectant ainsi les performances.<\/p><p>En outre, tenez votre montre \u00e0 l'\u00e9cart des champs magn\u00e9tiques puissants. \u00c9vitez de la placer \u00e0 proximit\u00e9 d'appareils tels que des haut-parleurs, des r\u00e9frig\u00e9rateurs, des t\u00e9l\u00e9phones portables ou des aimants, car ceux-ci peuvent nuire \u00e0 sa pr\u00e9cision. Un mouvement magn\u00e9tis\u00e9 peut entra\u00eener un fonctionnement irr\u00e9gulier, rapide ou lent, de votre montre.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1732\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1732\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Vendez-vous des sangles de remplacement ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1732\"><p>Oui, nous proposons des bracelets de remplacement. Vous pouvez consulter notre s\u00e9lection de bracelets sur notre site Web pour trouver celui qui correspond \u00e0 votre montre. Si vous ne parvenez pas \u00e0 trouver un bracelet compatible, veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com pour obtenir de l'aide. Nous ferons de notre mieux pour vous aider \u00e0 trouver le bracelet adapt\u00e9 \u00e0 vos besoins.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1733\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1733\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je recharger le voyant de ma montre ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1733\"><p>Pour recharger le luminaire de votre montre, exposez-la \u00e0 une source de lumi\u00e8re, de pr\u00e9f\u00e9rence une source de rayons UV. Cela \"chargera\" le luminaire et le fera briller dans l'obscurit\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1734\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1734\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment dois-je entretenir mes bracelets en cuir ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1734\"><p>Le cuir \u00e9tant un mat\u00e9riau poreux, il convient d'\u00e9viter tout contact avec des substances huileuses, des solvants, des d\u00e9tergents ou des produits cosm\u00e9tiques. Limitez l'exposition \u00e0 l'eau, m\u00eame si le bracelet est r\u00e9sistant \u00e0 l'eau, afin d'\u00e9viter la d\u00e9coloration et le vieillissement pr\u00e9matur\u00e9.<\/p><p>Pour nettoyer votre bracelet en cuir, suivez les \u00e9tapes suivantes :<\/p><ol><li>Retirez le bracelet de votre montre et essuyez d\u00e9licatement les deux c\u00f4t\u00e9s \u00e0 l'aide d'un chiffon en microfibres sec afin d'\u00e9liminer toute trace de salet\u00e9.<\/li><li>Humidifiez l\u00e9g\u00e8rement un chiffon en microfibres avec de l'eau (ne le trempez pas) et appliquez une petite quantit\u00e9 de savon doux pour les mains ou de savon pour la selle (de la taille d'une demi-pi\u00e8ce de 10 cents environ). Effectuez des mouvements de tapotement et des mouvements circulaires doux pour nettoyer le cuir, en \u00e9vitant les frottements agressifs.<\/li><li>Essuyez le cuir avec un second chiffon en microfibre humide, en \u00e9vitant l'exc\u00e8s d'eau qui pourrait endommager le cuir.<\/li><li>Laissez la sangle s\u00e9cher compl\u00e8tement \u00e0 l'air libre avant de la rattacher. Si vous le souhaitez, vous pouvez traiter le cuir avec un produit d'entretien pour qu'il reste souple et doux et qu'il conserve son \u00e9clat.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1735\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1735\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">O\u00f9 puis-je trouver le mode d'emploi de ma montre ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1735\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1735\"><p>Un mode d'emploi est g\u00e9n\u00e9ralement inclus dans l'emballage du produit. Vous pouvez \u00e9galement consulter le mode d'emploi sur notre site Internet, dans la section \"Description du produit\". Si vous ne parvenez pas \u00e0 trouver le mode d'emploi de votre montre, envoyez un courriel \u00e0 notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse service@gotimebox.com. Nous vous aiderons \u00e0 obtenir les informations n\u00e9cessaires.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I maintain my watch\\u2019s movement in the best possible condition?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To ensure the longevity of your watch, avoid exposing it to shocks or impacts. Although our watches are tested for impact resistance, violent shocks can still damage the appearance and cause premature wear on materials and components, affecting performance.<\\\/p><p>Additionally, keep your watch away from strong magnetic fields. Avoid placing it near devices like speakers, refrigerators, mobile phones, or magnets, as these can interfere with its accuracy. A magnetized movement may cause your watch to run erratically fast or slow.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you sell replacement straps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we offer replacement straps. You can view our selection of strap products on our website to find one that matches your watch. If you are unable to find a compatible strap, please contact our Customer Support Team at service@gotimebox.com\\u00a0for assistance. We will do our best to help you find the right strap for your needs.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I charge the lume on my watch?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To charge the lume on your watch, expose it to a light source, preferably one with UV rays. This will &#8216;charge&#8217; the lume, making it glow in the dark.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How should I care for my leather straps?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Leather is a porous material, so avoid contact with oily substances, solvents, detergents, or cosmetics. Limit exposure to water, even if the strap is water-resistant, to prevent discoloration and premature aging.<\\\/p><p>To clean your leather strap, follow these steps:<\\\/p><ol><li>Remove the strap from your watch and gently wipe both sides with a dry microfiber cloth to remove any trapped dirt.<\\\/li><li>Lightly dampen a microfiber cloth with water (do not soak) and apply a small amount of mild hand soap or saddle soap (about the size of half a dime). Use tapping motions and gentle circular wipes to clean the leather, avoiding aggressive rubbing.<\\\/li><li>Wipe the leather with a second damp microfiber cloth, avoiding excessive water, which could damage the leather.<\\\/li><li>Allow the strap to air dry completely before reattaching it. Optionally, treat the leather with a leather conditioner to keep it soft and supple and to maintain its luster.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Where can I find the instruction manual for my watch?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>An instruction manual is typically included in the product packaging. You can also view product instructions on our website under the product description section. If you are unable to find the manual for your specific watch, please email our Customer Support Team at service@gotimebox.com. We will assist you in obtaining the necessary information.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequent Questions Most, if not all, answers related to our products, order processing, returns, and warranty policies can be found [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/pages\/620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/comments?post=620"}],"version-history":[{"count":0,"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/pages\/620\/revisions"}],"wp:attachment":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/media?parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}