{"id":629,"date":"2024-10-27T11:37:35","date_gmt":"2024-10-27T11:37:35","guid":{"rendered":"https:\/\/gotimebox.com\/?page_id=629"},"modified":"2024-10-27T11:38:29","modified_gmt":"2024-10-27T11:38:29","slug":"returns","status":"publish","type":"page","link":"https:\/\/gotimebox.com\/fr\/returns\/","title":{"rendered":"Retours"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"629\" class=\"elementor elementor-629\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a4c66 e-flex e-con-boxed e-con e-parent\" data-id=\"32a4c66\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2c2c4 elementor-widget elementor-widget-heading\" data-id=\"fb2c2c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de retour, de remboursement et d'\u00e9change<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1f9b8d elementor-widget elementor-widget-text-editor\" data-id=\"a1f9b8d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chez GoTimeBox, nous offrons une politique de retour de 30 jours, vous permettant de demander un retour dans les 30 jours suivant la r\u00e9ception de votre article.<\/p><h4>Admissibilit\u00e9 aux retours<\/h4><p>Pour pouvoir \u00eatre retourn\u00e9, l'article doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l'avez re\u00e7u : non port\u00e9, non utilis\u00e9, avec les \u00e9tiquettes et dans son emballage d'origine. Il est possible d'essayer des articles tels que des montres, des bagues ou des bracelets pour s'assurer qu'ils conviennent, \u00e0 condition que le produit ne soit pas endommag\u00e9 et qu'il soit en \u00e9tat d'\u00eatre revendu. Vous devrez \u00e9galement fournir le re\u00e7u ou la preuve d'achat.<\/p><p>Pour effectuer un retour, veuillez nous contacter \u00e0 l'adresse suivante <a rel=\"noopener\">service@gotimebox.com<\/a>.<\/p><p>Une fois votre retour approuv\u00e9, nous vous enverrons des instructions d\u00e9taill\u00e9es sur la mani\u00e8re et le lieu d'envoi de votre colis. Les articles retourn\u00e9s sans autorisation pr\u00e9alable ne seront pas accept\u00e9s.<\/p><p>Pour toute question concernant les retours, n'h\u00e9sitez pas \u00e0 nous contacter.<\/p><h4>Dommages et int\u00e9r\u00eats<\/h4><p>Veuillez inspecter votre commande d\u00e8s sa r\u00e9ception et nous contacter imm\u00e9diatement si l'article est d\u00e9fectueux, endommag\u00e9 ou si vous n'avez pas re\u00e7u le bon article. Nous \u00e9valuerons le probl\u00e8me et le r\u00e9soudrons le plus rapidement possible.<\/p><h4>Exceptions \/ Articles non retournables<\/h4><p>Certains articles ne peuvent pas \u00eatre retourn\u00e9s, notamment les produits sur mesure (tels que les commandes sp\u00e9ciales ou les articles personnalis\u00e9s). Si vous avez des questions sur un article sp\u00e9cifique, veuillez nous contacter.<\/p><h4>\u00c9changes<\/h4><p>Si vous devez \u00e9changer un article, le plus simple est de renvoyer l'article d'origine et de passer une nouvelle commande une fois le retour approuv\u00e9. Nous pouvons \u00e9galement faciliter un \u00e9change direct en fonction des disponibilit\u00e9s.<\/p><h4>Remboursements<\/h4><p>Une fois que nous aurons re\u00e7u et inspect\u00e9 votre retour, nous vous informerons de l'approbation du remboursement. En cas d'approbation, le remboursement sera automatiquement effectu\u00e9 sur votre mode de paiement d'origine dans un d\u00e9lai de 10 jours ouvrables. Veuillez noter qu'il peut s'\u00e9couler un certain temps avant que votre banque ou la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit ne traite et n'enregistre le remboursement.<\/p><p>Si plus de 15 jours ouvrables se sont \u00e9coul\u00e9s depuis que votre retour a \u00e9t\u00e9 approuv\u00e9, veuillez nous contacter \u00e0 l'adresse suivante <a rel=\"noopener\">service@gotimebox.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return, Refund, and Exchange Policy At GoTimeBox, we offer a 30-day return policy, allowing you to request a return within [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-629","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/pages\/629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/comments?post=629"}],"version-history":[{"count":0,"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/pages\/629\/revisions"}],"wp:attachment":[{"href":"https:\/\/gotimebox.com\/fr\/wp-json\/wp\/v2\/media?parent=629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}